Consumer Warranty and Support
The end consumer now has three ways to get their trainers up and running again through service and support. In addition to HLC being the Authorized Tacx – Canada Service Center for the dealer (existing), and the Tacx/Garmin Support Center information below (existing), they will have their local Authorized Tacx Service Dealer to provide service too (NEW).
Tacx/Garmin Support Center: access direct troubleshooting and warranty support. In the link below, they will have access to an array of helpful content, as well as the option to contact Garmin directly via chat, phone or e-mail.
https://support.garmin.com/en-CA/
Canada 1-866-429-9296
Monday-Friday 8 a.m.- 5 p.m. CST.
Closed weekends and holidays. Monday is our busiest day of the week, so please consider calling Tuesday-Friday to get through to an expert faster. Keep it to technical or operational questions only.